1. Introduction
TrustSell Marketplace ("TrustSell", "we", "us") respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our marketplace platform and mobile applications.
2. Information We Collect
- Account information: name, email, phone number, profile photo
- Listing data: product photos, descriptions, prices, location
- Verification documents: government ID for seller verification (KYC)
- Usage data: search queries, browsing history, device information
- Payment data: processed securely by Razorpay (we do not store card details)
- Communications: in-app chat messages for safety and moderation
3. How We Use Your Information
- Provide and improve marketplace services
- Verify seller identity and prevent fraud
- Process premium subscriptions and listing boosts
- Send service notifications and security alerts
- Comply with legal obligations
4. Data Sharing
We do not sell your personal data. We share data only with trusted service providers (Firebase, Razorpay, analytics) under strict confidentiality agreements, or when required by law.
5. Your Rights
You may access, correct, or delete your account data by contacting support@trustsell.in. Indian users have rights under the Digital Personal Data Protection Act, 2023.
6. Security
We use encryption, secure Firebase infrastructure, and regular security audits to protect your data.